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Managing generational diversity in the workplace

Managing generational diversity in the workplace

by | 29 June 2023

Note: This post contains generalizations for illustrative purposes that should under no circumstances be interpreted as applicable to all members of a given generation.  How do you ensure good communication in a team that comprises three to four different generations...
Storytelling: Five companies that lead by example

Storytelling: Five companies that lead by example

by | 2 June 2023

Can you identify organizations that use storytelling to share their essence and their identity?  There are more than you think! Some brands share profiles of their team members on their website, and others create articles and podcasts highlighting personalities who...
Improving user experience through online chat

Improving user experience through online chat

by | 5 May 2023

The proper use of online chat software is essential to maximize the customer experience you aspire to provide on your website and contribute to your overall communication strategy.  On one hand, an online chat functionality creates a positive impact on the...
Reducing Digital Pollution in the Workplace

Reducing Digital Pollution in the Workplace

by | 5 April 2023

Although traditionally considered a more eco-friendly alternative to paper, digital technologies can be a major source of pollution. “If the Internet was a country, it would be ranked third in the world for its electricity consumption, after China and the United...