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Managing generational diversity in the workplace
Note: This post contains generalizations for illustrative purposes that should under no circumstances be interpreted as applicable to all members of a given generation. How do you ensure good communication in a team that comprises three to four different generations...
Storytelling: Five companies that lead by example
Can you identify organizations that use storytelling to share their essence and their identity? There are more than you think! Some brands share profiles of their team members on their website, and others create articles and podcasts highlighting personalities who...
Improving user experience through online chat
The proper use of online chat software is essential to maximize the customer experience you aspire to provide on your website and contribute to your overall communication strategy. On one hand, an online chat functionality creates a positive impact on the...